WGames Inc. logo

WGames Inc.

Customer Support

Sales and Marketing – Toronto , Ontario
Department Sales and Marketing
Employment Type Full-Time
Minimum Experience Mid-level

WGAMES Inc. is a leading social and casual games company with an exciting new opportunity, perfect for someone looking to break into the industry and start growing their career! The ideal candidate should be outgoing, energetic, and passionate about mobile gaming.
Established in 2017 by President & CEO, Daniel Kajouie, the company’s headquarters operates in the heart of Downtown Toronto. WGAMES is equipped with unsurpassed facilities and world-class talent in art, design and software development paired with a seasoned leadership team in the mobile and social gaming industry.
 
Responsibilities include:
  • Actively managing and posting engaging content within internal chatrooms, including managing and answering online users' questions and comments;
  • Reviewing and responding to user-generated content within chatrooms to foster a positive community;
  • Building and engaging an online community across all products and channels;
  • Responding to and managing product feedback, complaints, and issues;
  • Assisting with online community events, online broadcasts, and other community-building events/projects, as necessary ;
  • Assisting the marketing team with customer support, social media, and communications/PR tasks, as necessary.
Qualifications:
  • Strong verbal and written communications skills in English (Fluency in other languages is an advantage);
  • Possesses or is working towards post-secondary degree/diploma in communications, marketing, and/or customer support;
  • Experience in marketing, community engagement, and customer service - advantage;
  • Experience managing and moderating online chatrooms - advantage;
  • Ability to work independently without constant supervision;
  • Comfortable working flexible/evening hours, and taking on a variety of tasks which may evolve over time;
  • Interest within the gaming industry, particularly in mobile games;
  • Knowledgeable with social media and online engagement platforms. 

Company Perks:

  • Personalized meals: Enjoy your breakfast and lunch own personalized meals from our in-house Nutritionist & Chefs. We also have an endless supply of snacks and drinks.
  • Health benefits: Healthfully covers our employees, dental and vision care. We have an excellent benefits package and have you covered from day one.
  • Video games: Whether having lunch or on a break, we have a designated gaming lounge to keep you entertained.
  • Social events: We celebrate almost everything here. Whether it’s your birthday or a coming holiday, we like to take every opportunity to have some fun and socialize amongst our team.
  • Fitness membership and many more perks.
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  • Location
    Toronto , Ontario
  • Department
    Sales and Marketing
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
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